About the Webinar


If you’ve ever had to deal with the fallout of missing a critical incident, then you understand the pain of time wasted sifting through your inbox and productivity lost trying to prioritize tickets. Trust us, there’s a better way.

Join us on Thursday, November 12 for a live webinar where our Atlassian experts will walk you through how to streamline your alerting and incident management process so you never miss another critical incident.

In this webinar we’ll cover:

  • A general overview of Opsgenie and how it can help your Help Desk or IT Operations team thrive
  • A demonstration of key Opsgenie features, like Incident Management and Alerting/Monitoring
  • Best practices for using Opsgenie alerts
  • Recommended Opsgenie Integrations
  • And much more!

About the Presenters

Aaron Geer
Cloud Services Manager
Coyote Creek Consulting


About Aaron
For nearly two decades Coyote Creek’s clients have benefited from Aaron Geer’s ability to combine business knowledge with technical expertise. For his first 12 years with the firm Aaron served as a Systems Engineer, handling design, architecture and implementation projects for enterprise deployments.


Brandon White
Cloud Services Security Engineer
Coyote Creek Consulting


About Brandon

From electronic communications to network management and systems administration, much of Brandon White’s career in both in the U.S. Army and the private sector has focused on keeping systems running and data protected. He first started using Opsgenie around five years ago, when he was the Lead System Administrator at a health data management company. As the primary technician responsible for restoring services and communicating with stakeholders when everyone else was in a panic, he was immediately impressed with the way that Opsgenie consolidates everything and simplifies incident management.

Neivath Cheung
Cloud Services Senior Engineer
Coyote Creek Consulting


About Neivath

With over 13 years of Systems Administration experience under his belt, Senior Systems Engineer Neivath Cheung is a key member of Coyote Creek’s Cloud Services practice. Neivath currently leads the Cloud Services team in implementing Coyote Creek’s Opsgenie deployment as well serves as the primary SME for our clients.

In addition to Opsgenie and Atlassian deployment and management, he is also well versed in many other technologies, with specialization in automations, scripting and reports. He is part of the 24x7x365 team that works on maintaining enterprise systems, keeping high uptime.