Atlassian Cloud Q&A Series: When to Get Cloud Migration Assistance

By now you’re well aware of Atlassian’s decision to end of life their Server products and end support for Server products by 2024. By doing this they are shifting their focus to innovating more in the Cloud as well as dedicating more resources to their Data Center products.

This means Server customers are going to either have to upgrade to Data Center or migrate to the Cloud and from this, many questions have emerged from concerned customers who question whether Atlassian Cloud products are a good fit for them. 

To help customers make a thoughtful decision and address areas of confusion, we’ve been working on a series of posts dedicated to responding to the most common questions about Cloud adoption. 

Here’s a quick recap of the topics we’ve covered so far in the series:

We’ve now come to the fifth installment in our series, this time answering the question, “When should I use an Atlassian Cloud migration partner?” 

For many, migrating to the Cloud is far too complex to attempt on their own and thus the answer to this question is clear. But for others, the migration path for Cloud might not be as obvious and a guiding hand can save time and money in the long run. 

So today, we’re going to discuss the key indicators that might signal that your organization would benefit greatly from utilizing a partner to assist in your Atlassian Cloud migration

Indicators for Atlassian Cloud Migration Assistance

Business Objectives

An important first step in determining the need for assistance in migrating to an Atlassian Cloud hosting environment is to ascertain your organization’s objectives. Common reasons can include:

  • A company mandate
  • A need for specific features
  • The desire to reduce overhead costs

Depending on the complexity of your organization and your use of Atlassian products, it might be helpful to enlist a partner to help you specify your business objectives, determine KPIs, and develop the most cost-effective approach to achieving those goals.

Rate of Growth

Another consideration is the rate of growth. If your organization is undergoing rapid expansion, it’s important to choose a migration path that will suit your company today and be sustainable as your organization continues to grow. 

An Atlassian partner can help you chart a trajectory and provide advice on the best path forward to meet your growth needs today as well as where you’re heading in the future. 

Choosing an appropriate solution can help avoid the added costs and frustration of requiring another migration in a short time.

Product Usage

Next, you should understand how many teams are using Atlassian products and how they’re using them. 

If your organization has multiple teams using products differently, a slower, phased migration and additional training on best practices might be necessary to limit productivity loss during the transition. 

By working with a partner who can help you plan a phased migration, you can ensure everyone within the organization ends up in the same place, using the tools according to best practices. 

Compliance & Regulatory Requirements

In an effort to help more companies move to the Cloud, Atlassian is making great strides in achieving compliance certifications for their Cloud products. Here is a current roadmap of Atlassian’s current and future compliance efforts. 

This means many organizations can leverage Cloud innovation today, but for others, regulatory limitations, like data residency requirements, may indicate that a hybrid deployment is ideal to ensure both compliance and access to the latest in innovative Cloud technology.

In that case, a partner is highly recommended to ensure that sensitive data is protected and remains on-premise, while non-classified aspects of the business operate on Atlassian Cloud products. 

Applications & Integrations

The next step is to assess which Marketplace applications you’re using and why. If you’re using little to no applications, your organization might be a good candidate for a self-service migration. 

However, if you’re using multiple applications, this greatly increases the complexity of a migration because application functionality is different from one hosting environment to another. In many cases, functionality from an existing set of applications will have to be mapped to new applications within the new environment.

If not done carefully, this mapping can result in lost data and broken functionality. It’s best to rely on a partner to assist with this process. 

The Amount of Users/Atlassian Products

Another important factor to consider is the number of users you have using Atlassian tools and the number of Atlassian tools in your organizations arsenal. The more users and tools you use, the greater the complexity, and therefore, the more likely you are to need Atlassian Cloud support for your particular migration.

For example, if you have 400 users who is solely performing a Jira Server to Cloud migration, you can likely get away with using a self-service migration tool to perform your lift and shift.

However, if you have over 1000 users and utilize both Jira Cloud hosting and Confluence, it’s recommended that you use an Atlassian partner, like Coyote Creek, to assist with your migration. 

Furthermore, instead of a lift and shift migration, a phased approach may be better if the tools are used differently throughout your organization and a slower approach with additional training is needed. 

Don’t Risk Your Investment With a DIY Migration

In many cases, a Server to Cloud migration can be complicated. What seems to be a simple lift and shift can result in precious lost data, time wasted, lost productivity, and the added cost of hiring a vendor to perform emergency repairs.

Don’t risk your investment in Atlassian Cloud licenses. Let a partner like Coyote Creek help you. 

At Coyote Creek, we specialize in Cloud migration consulting, Data Center, hybrid environments, Atlassian licensing, co-termination, consolidation, and helping clients to get the most functionality and performance from their Atlassian suite of products. 

Let’s set up a time to talk more about your business goals and how Coyote Creek can help you execute a smooth migration or upgrade.