5 Reasons To Combine Confluence And Jira

Atlassian Confluence and Jira – are they really good together? We think so! Consider the powerful combination of Confluence and Jira similar to that of a burger and fries, bacon and eggs, or peanut butter and jelly. Individually, each is good, but when combined, they are awesome.

As it pertains to the workflow of a software development team, you probably already know that Jira and Confluence are mission-critical tools. For starters, Jira is a powerful system to log your issues and bugs. On the other hand, Confluence is a robust content management system.

Software teams widely use both these tools to track software issues and manage documentation. While Jira helps you keep track of all that is wrong with the product, Confluence keeps developers aligned in terms of knowledge and documentation for holistic development.

So, why do we recommend integrating both these tools together? Read on to find out.

Why Use Jira and Confluence Together

We’ll give you several reasons why integrating Jira and Confluence can improve your DevOps workflows and increase productivity in your teams.

#1 – Easy Access To The Information At Your Finger Tips

Working on a complex project calls for just the right amount of information to settle the clouds of uncertainty. Above all, you need to ensure that everyone on the team has all the critical information necessary to meet the short and long-term goals.

However, you also don’t want to overwhelm your team members with a flood of information they find hard to sift through. This is a catch-22 situation that the Jira and Confluence workspace integration can help you sort out. 

First, you can integrate Jira issues into Confluence documents or vice versa to provide more information only to those team members who need it to do their jobs while hiding it from those who don’t need the information.

This integration will not only make the roadmap and knowledge base easily accessible but will also ensure that your team doesn’t keep wondering how particular information relates to the project at hand.

#2 – Squeezing Every Drop Out Of Lemon

Following the story above, the Jira and Confluence integration optimizes processes for your team. 

Instead of searching for the needle in the haystack in each tool to get relevant information in real-time, developers can instantly see related data with the help of templates linked to each platform.

Thus, less time is spent on information hunting, and this saved time can then be used for more productive purposes.

#3 – Enhanced Visibility Into Software Projects

Ask your development team about one process that they dread the most. Most often than not, their answer will revolve around reporting the current status of their software project. 

Not anymore. The Jira and Confluence integration can be used to create ad-hoc reports to detail the latest releases tracked in Jira.

You can also link any issue or project in Jira to a Confluence page. These customizable reports can then be used to provide updates regarding the current progress with just a few clicks.

#4 – Easy Reporting To Non-Developers

The Jira and Confluence integration not only makes it easier for you to keep all the developers on the same page, but it also empowers you to maintain a collaborative dynamic with non-IT folks by delivering information to the entire organization.

Your developers may reside in Jira, but stakeholders would generally not want to get involved in all the coding processes.

This is when Confluence can help them by providing in-depth Jira reports, summaries, status reports, and synopses. Such a setup will only need a few tweaks from your end. All you would need to do is use Jira macros to enable the integration between the two.

#5 – Transparency in Project Scope

Integrating Jira and Confluence provides Confluence users with enhanced clarity in terms of project scope and requirements. 

As the business team works on the strategic planning of a project, it gets easier for them to convert their ideas into actionable workflows. They can do so by linking Jira issues within Confluence knowledge bases to add context and credibility to documentation.

Additionally, it is more productive to employ a modern project management approach instead of relying on emails and distributed systems where the chances of losing critical information are exponentially high.

How to Integrate Jira And Confluence

So now that we’ve made a case for the Jira and Confluence Space integration, how do you integrate them? Here’s how to do it:

  • Install Jira and Confluence. We are assuming that you already have them installed on your own infrastructure or the cloud.
  • Next, head to the General Configuration tab under the Settings menu of either of the collaboration tool.
  • Click application Links, and add the URL of the Confluence or Jira instance that you want to integrate.
  • Ensure that you are the admin in both instances.
  • Next, you will be asked to create a reciprocal link. So, if you added a Jira instance link to Confluence, you will now have to open Jira and add the Confluence instance URL.
  • You can also define your connection type. Although OAuth is mostly preferred, certain applications might require OAuth impersonation.

To make the integration work as expected, it is important to ensure that both instances communicate seamlessly over the network. 

For example, if one instance runs behind a firewall and is inaccessible to the other instance, you will need to tweak the settings accordingly to connect both instances.

Best Practices For Using Jira And Confluence Together

By linking Jira projects and Confluence together, you will instantly open a world of possibilities. Let’s have a deeper look at all the amazing use cases that can be achieved using this integration.

Easily Add Jira Issues to Confluence Pages

If you spend a lot of time in Confluence docs, you don’t have to open Jira just to track issues. You can easily update stakeholders and see notifications within the Confluence environment itself.

Simply open the corresponding page and enter the URL of the issue in the Confluence cloud. Alternatively, you can also use filters or search results to display the active issues.

Create Jira Issues From Confluence

In addition to tracking Jira issues on Confluence, you can also create Jira issues directly from Confluence. 

When creating an issue from a Confluence page:

  1. Highlight your chosen text and select the “Create Jira issue” icon that appears above the text.
  2. Select your server, issue type, project, and description. 
  3. Select Create.

When creating an issue within the editor:

  1. Select Insert > Jira Issue > Create a new issue.
  2. Enter your server, issue type, project, and description. 
  3. Select Insert.

Need Help Getting Started?

As you can see, you can tap into a range of exciting possibilities and enjoy the ease of access by integrating Confluence and Jira software. 

If you need assistance in integrating or seeking professional guidance regarding any Atlassian marketplace tools, Coyote Creek is here to help.

Coyote Creek is an Atlassian Platinum Solutions Provider that can assist you with migrations and Atlassian product licensing. We also offer co-termination to make upgrades and migrations more cost-effective and provide the best pricing.

Our experts can analyze your existing infrastructure in-depth to recommend the best tools and environments to help you grow and meet your goals. To learn more about us and our services, contact us today.