JSM vs ServiceNow
Discover The ServiceNow Alternative Built On Jira, For A Fraction Of The Price
Jira Service Management rapidly brings together dev, IT operations, and business teams to respond to business changes and deliver great service experiences fast.
Get ITSM practices, like request, incident, problem, change, and configuration management – starting at only $20/agent/month. Choose Jira Service Management for all the features your team needs to deliver great service, at a fraction of the cost, compared to ServiceNow.
Forrester calculates a 246% ROI
for Jira Service Management
Gone are the days of expensive legacy ITSM tools that are heavy and rigid. But deciding which
ITSM solution meets IT needs for flexibility and collaboration, all while delivering the highest ROI,
can be difficult.
Take a look at this report from Forrester Consulting that calculates the overall ROI of Jira Service Management. Customers saw these results:
- 246% return on investment (ROI)
- Improved service agent productivity by 61%
- Saved $800K by retiring legacy ITSM tools
Jira Service Management vs. ServiceNow
High return on investment
Don’t overpay for features you don’t use. Jira Service Management offers competitive pricing for all the modern ITIL-practices you need, without the bloat.
Fast time to value with intuitive setup and implementation
Connect Dev & IT on a unified platform
Empower diverse teams with a flexible solution
Transparent pricing model and renewals
A modern work management platform
Thinking of leaving ServiceNow? These IT teams made the switch
|“When you look at a quarter million dollar solution compared
to something that is 25% of that, it was an easy choice.”
JOE RIESBERG, VP OF TECHNOLOGY
Don’t just take our word for it
Industry analysts, consultants, and customers agree that Jira Service Management is exceptional ITSM software
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Find out what it takes to migrate from ServiceNow to Jira Service Management