Atlassian and Jira Consulting, Support & Licensing

A Deep Bench of Expertise with Atlassian Development Tools

Get process automation to help your teams succeed, and software license management and software license sales to simplify your life. All delivered by a San Francisco Bay Area firm that has achieved the most select level of Atlassian certification: Atlassian Platinum Solution Partner. Coyote Creek can help make your project a success by bringing you… Contact us Today!

  • Atlassian Jira support consulting, and project services, support, consulting, upgrades and licensing for the entire Atlassian suite (including plugins!).
  • Extensive experience using Atlassian and Atlassian application lifecycle management practices and tools to address enterprise-level issues.
  • A set of proven solutions, customized to meet your organization’s needs.

Platinum Solution Partner Enterprise clear


SERVICES

Consulting

Consulting

Coyote Creek provides expert Jira consulting, Confluence consulting and consulting services for other Atlassian products. Of course, there’s no point in automating an inefficient process.

Projects

Projects

When you’ve already optimized the processes and know exactly what you want, Coyote Creek’s project services can get the job done. As Atlassian Platinum Solution Partners we know the products. Count on us to complete the project as smoothly and uneventfully as possible.

Upgrades

Upgrades

Looking for a cost-effective way to upgrade to the latest version of your Atlassian software? Our fixed price EXPRESS upgrade package is for you. Thanks to our extensive experience with Atlassian products, you’ll get a proven upgrade methodology that avoids problems and minimizes downtime.

Support

Support

Need Jira support or support for your other Atlassian products? Atlassian relies on partners like Coyote Creek to provide it. Purchase support hours for use as needed, or opt for our full 24/7/365 managed services solution. Either way you get an expert on call to address issues when they arise.

Licenses

Licenses

From Atlassian software license sales to software license management, Coyote Creek can help you determine which licenses and plug-ins you should purchase, and clean-up, rationalize and co-terminate the licenses you already have.
Plus, we offer payment terms (although Atlassian does not).

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Training

Training

Coyote Creek Consulting is now certified as an Atlassian Authorized Training Partner. Now our clients can enjoy the convenience of getting everything they need from one partner.


PRODUCTS WE SUPPORT

Jira Software

Once you start using Jira software you’ll quickly understand why it’s the number one development tool for Agile teams. Use an out-of-the-box workflow or create your own. Either way Jira software can improve your team’s performance at every step of the development process: planning, tracking, releasing and reporting.

HipChat

Why do so many teams love using HipChat for group and private chat, file sharing and integrations? Because it’s chat that’s built for business. HipChat is secure, persistent and searchable, and it works on all platforms. You get easy screen sharing, drag and drop file sharing, video calling, screen sharing and much more.

Bitbucket

Known as the Git solution for professional teams, Bitbucket is a distributed version control system that lets you secure your software development workflow. With Bitbucket you get granular permissions at the project, repository or branch level; your choice of flexible deployment models; and the ability to scale to any size.

Jira Service Desk

Jira Service Desk software gives your employees an easy way to ask for help while helping your service personnel track and resolve incidents. Fast to implement and simple to use, Jira Service Desk provides reports that let you catch bottlenecks early, visual SLAs to support prioritization, and automation of repetitive tasks.

Confluence

Confluence document collaboration software gives your team one centralized web-based place to organize their work, create documents and provide feedback to each other. Which means less time spent hunting things down, and more time making things happen. You can even give every group its own space to store work.

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Add-Ons

Overwhelmed by app choices? Let Coyote Creek help you winnow the list down to a handful that will exactly meet your needs, and then configure and deploy the ones you choose. We’ve helped customers successfully deploy all of the most popular apps, so we can eliminate the guesswork for you.


Find out more about our services!

At Coyote Creek we’re all about technology, but we know it’s the human connection that makes the difference in all that we do.

If you’d like to discuss any of your Atlassian needs, please fill out the contact form below, and we will follow up with you.

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RECENT NEWS

Migrating Your Atlassian Products to Data Center

by Dave Theodore Atlassian Practice Manager After repeated outages, constant slowdowns and demands that you need to start providing Service Level Agreements for your now business-critical Atlassian tools, you’ve made the decision to migrate from Server to Data Center. Now what? What do you need to know to make this change a success? And how will your decisions be impacted if you want to host your Data Center in Microsoft’s Azure? We recently completed a… read more


Adding Value to the Business with Atlassian Data Center

By Dave Theodore Atlassian Practice Manager   If your Atlassian tools have become business-critical and you’re starting to have concerns around availability and scalability issues, it might be time to make the switch from Atlassian’s Server products to Atlassian’s Data Center products. Data Center is Atlassian’s clustered product that handles multiple application servers for the Jira family of products, Confluence, Bitbucket and/or Crowd. You can host Data Center on-premises or in the Cloud; either way… read more


Running Atlassian Data Center Products on Azure

By Dave Theodore Atlassian Practice Manager The organization was facing a very common problem. Perhaps you can relate. They were running the Server version of Atlassian Confluence, but they were clearly reaching the limits of this configuration. Even with less than half of their employees making use of Confluence it had become unstable, and the unexpected outages had become quite disruptive. When they started searching for a way to open up Confluence to the entire… read more


Atlassian Summit 2019 Day Two Wrap-Up

by Mike Faster Coyote Creek President Yesterday was the final day of Atlassian Summit 2019, and the second day was as good as the first—both in terms of announcements from Atlassian and attendance at our booth. Lots of people posted on social media that visiting our booth was a Summit “must.” Both the magician and the swag were home runs, and by yesterday afternoon we were completely cleaned out of our “magic-themed” t-shirts and playing… read more


Atlassian Summit 2019 Day One Wrap-Up

by Dave Theodore I’m here at Atlassian Summit 2019, which is bigger and better than ever. The Mandalay Bay Convention Center in Las Vegas is a great venue—much more spacious than where the event has been held in San Jose in the past—and the mood is upbeat. As is always the case at Summit, Atlassian used yesterday’s keynote to let us know what’s coming down the pike. Here’s a summary of what’s “coming soon”… New… read more


Adding Jira Fields to Screen – Admin Considerations

By: David Sokolowski Solutions Architect Administrator Considerations Often a customer will ask for a field to be added to a screen, when the field may be new or already exist. Regardless of whether the field is new or not, adding a field to a screen without thinking through all relative areas of impact can cause problems for both admins and users. As such, there are multiple considerations a Jira admin must keep in mind when adding… read more


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