Blog

Passing the Jira Certification Exam

JIRA certification exam

Jira Certification Exam By David Sokolowski Atlassian Solutions Architect Last year Atlassian announced that it would be offering an Administration Certification for both JIRA and Confluence, as well as a preparation course for the Jira Certification exam. As an Atlassian Platinum Solution Partner, Coyote Creek Consulting has set a goal of having all of our… read more

7 Reasons Why I Love eazyBI

eazyBI

eazyBI By Sean Jason Byrne Atlassian Team Senior Engineer Customers often ask me for a reporting system that will let them easily pull metrics out of JIRA, Confluence and Bamboo, as well as out of other databases that are unrelated to the Atlassian tools. They want to interrelate that data and get meaningful metrics so… read more

How Well Are Your Teams Using Your Atlassian Tools?

Atlassian

How Well Are Your Teams Using Your Atlassian Tools? By Sean Jason Byrne Atlassian Team Senior Engineer The more your teams use your Atlassian tools, the more efficient your processes become and the more your organization benefits from their investment in the Atlassian tools. But how can you tell how well your team members are… read more

5 Things to Monitor on Your JIRA or Confluence Instance

Monitor JIRA, Confluence

By Mohan Reddy and Tom Craig Senior Systems Engineers If you want to avoid problems and keep your systems up and running, monitoring is a must. While there are many different things that you can monitor, here are five that we have found to be particularly vital for Atlassian’s JIRA and Confluence: HTTP Availability –… read more

Using Confluence to Improve the Proposal Writing Process

proposal writing

By Anthony Coral Director of Operations, Project Management Office As a busy, well-regarded IT consulting firm, Coyote Creek puts out a lot of proposals or Statements of Work (SOWs). Naturally, we have a process for doing this, and a template that we want our team members to use as the starting point for any SOW… read more

Best Practices for Writing ScriptRunner Behaviours for JIRA

Behaviours for JIRA

Best Practices for Writing ScriptRunner Behaviours for JIRA By Sean Jason Byrne Atlassian Team Senior Engineer During a recent project, our team was tasked with making sense out of an enormous and very ugly chunk of code written for the Behaviours plugin for JIRA. Behaviours started life as an independent add-on for JIRA. The modern… read more

Encouraging Successful Wiki Adoption

wiki, wiki adoption

Encouraging Successful Wiki Adoption By Lee Bordier Senior Atlassian Consultant As I explained in my previous article on 3  Reasons to Switch to a Knowledge Management Center or Wiki, when done well wikis can be an excellent Knowledge Management tool. Atlassian’s Confluence is the best platform for creating this Knowledge Management Center. Through Confluence you… read more

4 Important Confluence Wiki Governance Issues

wiki, wikis, wiki governance

4 Important Confluence Wiki Governance Issues   As a Knowledge Management System, Confluence is all about improving efficiency, making it easier for collaboration to take place. This means that all users need to “be on the same page,” following the same rules and guidelines regarding how documents, information and knowledge will be organized. It also… read more

Atlassian Licenses

Atlassian Licenses – We can help! As we talk with teams about helping them on projects, one of the topics that comes up most often is Atlassian licenses. If you’re already using an Atlassian tool or two, you already know that Atlassian expects you to enter in a credit card number when you order your… read more

3 Reasons to Switch to a Knowledge Management Center or Wiki

wiki, wikis, Confluence, knowledge management

3 Reasons to Switch to a Knowledge Management Center or Wiki    The success of a company depends on having the right people, in the right jobs, with the right skills, at the right time. So what can you do to ensure that your company’s employees actually do have the right knowledge at the right… read more