CATALYST ATLASSIAN MANAGED APPLICATION SERVICE

Your New Partner in Solution Development


Catalyst is our proactive subscription, delivering an Atlassian Managed Application service and helping you plan for the strategic evolution of your Atlassian tools with 24/7 support. Schedule your meeting with a Catalyst expert to learn how to:

  • Develop a deeper understanding of your use cases and environment.
  • Free up bandwidth for your team to focus on the business objectives that matter most.
  • Get ahead of the curve and maximize the value of your Atlassian tools.

Coyote Creek Catalyst is built around 3 crucial elements: Strategic Planning Support, Application Best Practices and Application Administration. Your account is managed by dedicated, experienced Client Success Managers. Want to see what your experience as a Catalyst customer would look like? Download the data sheet to learn more.

Talk With A Catalyst Expert

Coyote Creek can help you get ahead of the curve and make sure you’re getting the most value from your Atlassian tools.



Catalyst offers subscribers

1
Proactive Services

Proactive Services

Together we will build a list of improvements for your applications that will help you maximize the value of your investment.

2
Dedicated Client Success Manager

Dedicated Client Success Manager

Our dedicated resources will gain an intimate understanding of your Atlassian environment and make recommendations based on your unique use cases 

3
Best Practices

Best Practices

Leverage Coyote Creek’s decade of experience working with clients.   Our Atlassian certified engineers will ensure your Atlassian environment conforms to best practices.

4
Expert Application Configuration

Expert Application Configuration

By partnering with our team, we can help you achieve your desired objectives through expert configuration.

5
Functional Application Consulting

Functional Application Consulting

Our functional consulting service will look at your existing processes and offer improvement suggestions and will customize your apps to support the improved processes. 

6
24 x 7 Response Availability*

24 x 7 Response Availability*

Critical issues don’t often follow a schedule. With 24 X 7 response and support, we have your back, even in the middle of the night.  *available with Premium

I was really happy working with Coyote Creek. There were several times that I didn’t think I would be able to complete something but the team stepped up and took care of it. I definitely want to give a special shoot out to our project engineer! She was great to work with and helped so much more than I could have asked for or expected. This project would not have gone this smoothly without her. Plus she was fun to work with. 🙂

IT Support - Jira Admin

I would like to thank our Catalyst Client Success Manager for all the support she’s provided in setting up the new project in Jira. This is crucial to Cruise and is essential in building the next generation autonomous vehicle. 

Thank you for providing ideas, suggestions and improvements to the current project and making it simpler and efficient to use. I look forward to going live with the project soon and would love to hear more continuous improvement ideas from you on projects and dashboards. 

Once again, thank you for all your help and we’re grateful for your support!

Jasdeep Condle

Manager, Technical Program Management

“Our Catalyst Client Success Manager greatly exceeded my expectations with her assessment and presentation. I loved her approach of coaching mixed with flexible recommendations. She’s been knocking this work out of the water. She’s personally made my life a lot easier and alleviated my concerns about what would happen with our Atlassian instance when my baby comes and I’m on leave. Thanks for the amazing work and looking forward to prioritizing her recommendations.”

Jennifer Forrest

Director of Project Management

“Our Catalyst engineer is a pleasure to work with. He is responsive, thorough, and offers suggestions on better ways to approach an issue.”

Director, Storage Technical Communication

Large Data Infrastructure Technology Corporation

“QAD partnered with Coyote Creek Consulting to install and configure Jira Service Management. The Coyote Creek team was a fantastic partner, working closely with our staff in helping to ensure requirements were met, scope was protected, and the project was delivered on time. Their active engagement, dedication and commitment to our success was truly outstanding.”

Jennifer Michael

Service Delivery Projects Team Lead & Senior Project Manager

“For over 4 years now, Coyote Creek has partnered with Box‘s Atlassian administration team to provide consulting and licensing for Atlassian products. Coyote Creek’s expertise was instrumental throughout our deployment of Jira Service Desk and our migration to new server hosts. We look forward to continuing our relationship in our migration to Data Center and beyond! Thanks Coyote Creek”

Will Balson

Business Systems Engineer

More Resources


Catalyst is a different kind of Atlassian Service.

Coyote Creek Catalyst helps you get the most value from your Atlassian tools through proactive support leveraging our years of experience.  Best practices? Continuous improvement? Responsive experts that you can trust? Check, check, and check.  

Talk With an Catalyst Atlassian Consulting Expert