Jira

Urgent: Critical Vulnerability Found in Jira Products

On Wednesday September 18, 2019, Atlassian announced a critical “template injection vulnerability” in the Jira Importers Plugin that is included with the distribution of Jira and Jira Data Center. In certain cases, this vulnerability allows a remote user with “Jira Administrator” permission to remotely execute code on systems that run a vulnerable version of Jira Server… read more

Urgent: Critical Vulnerability Found in Jira Service Desk Products

On Wednesday September 18, 2019, Atlassian announced a critical “URL path traversal allows information disclosure” vulnerability in Jira Service Desk Server and Jira Service Desk Data Center. By design, Jira Service Desk gives Customer Portal users permission only to raise requests and view issues. This allows users to interact with the Customer Portal without having… read more

EBOOK: Server vs Data Center

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Many people choose the server deployment option for their Atlassian products because they want – or need – control over their data and infrastructure. But did you know that Atlassian offers another option for customers to deploy on their own servers? This alternative is called Data Center and is designed for customers with missioncritical needs… read more

Urgent: Serious Vulnerability Found in Jira Server and Data Center Products

By Ryan Skarra-Gallagher Senior Systems Engineer On Wednesday July 10, 2019, Atlassian announced a critical “Template Injection” vulnerability in Jira Server and Data Center products. In certain cases, this vulnerability allows remote code execution. What you need to know… Versions affected: This vulnerability affects most versions of Jira, from 4.4.X through 8.2.X. Versions already fixed:… read more

Creating New Jira Fields How To Blog

By: David Sokolowski Solutions Architect Administrator Considerations When creating new Jira fields, while technically a simple and straightforward task, it has some of the greatest overall impacts of all the Jira admin activities. Most importantly, it can create additional challenges for administration. But it can also create problems for users, and making sure you’re creating… read more

How to change Jira Dashboard and Filter Owners

By: David Sokolowski Solutions Architect Administrator Considerations Jira dashboard and filters each have a single owner. JIRA allows administrators to change the Jira filter owners and any Jira dashboard within the admin console. There are many reasons why admins may be asked to change the owners of the Jira dashboard and filters: Users are no longer in… read more

How to Blog- Jira Bulk Change Issue

By: David Sokolowski Solutions Architect Administrator Considerations Often users or admins will want to change more than one ticket at a time. This is called a “bulk change.” Bulk change is a great option to offer users who may be in super user roles (scrum masters, project managers, product owners/managers, etc.), who may find themselves… read more

Deploying Jira Software Data Center in AWS

JIRA Software Data Center

    Jira Data Center Deployments Within AWS By Matt Starr Senior Systems Engineer Great news! Jira Software Data Center deployments within AWS (Amazon Web Services) have just gotten easier. Why? Because an AWS Quick Start deployment package is now available. By automatically setting up multiple necessary items needed for Data Center to function correctly,… read more

Take Your Atlassian Tools from Rogue to Company Sanctioned

Atlassian tools

  Atlassian Tools By Dave Theodore Atlassian Team Manager When companies decide to deploy Microsoft tools such as Exchange or SharePoint, this decision is pretty much always made from on high and then implemented organization-wide. However, for some reason this is often not the way Atlassian tools implementations take place. What we frequently see in the… read more

JIRA Workflow Separation of Duties

JIRA Workflow

JIRA Workflow By Logan Hawkes Senior Atlassian Engineer The JIRA Administrator and the Scrum Master were not seeing eye-to-eye. The JIRA Administrator wanted to get some firm rules in place regarding who would be allowed to transition issues between different statuses in the workflow. The Scrum Master was vigorously resisting this effort. “Everything is running… read more