… read more

One of the more compelling reasons to use Jira Service Management (JSM) is to take advantage of its request management and service desk functionality. JSM is designed to streamline both the fulfillment and intake of requests, across all teams. JSM works to remove the frustration of having to manage requests from multiple sources through multiple channels, increasing overall efficiency by automating repetitive tasks. Teams can even measure their performance with JSM, tracking how many total… read more

Often, when agencies are discussing Jira Service Management (JSM), they tend to focus on the features and perks associated with simply using JSM within your business. While those features are certainly worth addressing, we’ve found that explaining our consulting process to customers helps them understand JSM and our business that much more.   Our goal today is to break down the JSM development life cycle of a project under Coyote Creek’s consulting direction. By the time… read more

Choose Jira Service Management for all the features your team needs to deliver great service, at a fraction of the cost, compared to ServiceNow.… read more

Are you thinking of modernizing ITSM? Then Jira Service Management (JSM) can be a good choice for your organization. This service management tool can help your business, IT Ops, and software development teams to collaborate seamlessly and at speed. JSM incorporates DevOps and Agile principles to simplify and streamline IT Service Management (ITSM) and Enterprise Service Management (ESM).  External parties like customers and internal employees can submit requests through JSM and team members can work… read more

Summary CVE-2022-26135 – Full-Read Server Side Request Forgery in Mobile Plugin for Jira Data Center and Server Advisory Release Date 29 June 2022 10:00 AM PDT (Pacific Time, -7 hours) Affected Products Jira: Jira Core Server Jira Software Server Jira Software Data Center Jira Service Management (JSM): Jira Service Management Server Jira Service Management Data Center Affected Versions Jira Core Server, Jira Software Server, and Jira Software Data Center: Versions after 8.0 and before 8.13.22 8.14.x… read more