An Interview with The Jira Guy and Atlassian’s Harsh Jawharkar
Published with permission from our very own ‘The Jira Guy – TJG’, Rodney Nissen....
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5 Tips for World Class Incident Management and Escalation Webinar Q&A
If you weren’t able to attend our recent webinar, “5 Tips for World Class...
How to Choose between Atlassian Cloud and Data Center
Published with permission from our very own ‘The Jira Guy’, Rodney Nissen. https://thejiraguy.com/2020/10/28/where-to-move/ First,...
How to Structure an On-Call IT Team with Opsgenie
In the early years of enterprise systems, developers would build products, services, and infrastructures,...
So Long, Server – Atlassian Licensing Changes Explained
Published with permission from our very own ‘The Jira Guy’, Rodney Nissen. https://thejiraguy.com/2020/10/21/so-long-server/ First,...
How to Optimize Incident Alerts and Avoid Alert Fatigue with Opsgenie
When it comes to supporting enterprise software users, effective incident response is an organization’s...
Powerful Opsgenie Integrations to Improve Your IT Response Time
Being fully prepared to respond to unforeseen issues and failures on critical applications/systems is...
What is Opsgenie: A Guide for IT Teams
As a problem-free application user, it might appear that program functionality is as simple...