Urgent: Critical Security Vulnerability in Insight Asset Management and JSM – Remote Code Execution
On Wednesday October 20, 2021, Atlassian announced an advisory that discloses a critical severity security...
Resources
Jira Service Management
[Virtual Roundtable] Service Management for All
To provide an exceptional customer service experience for today’s shrewd consumer, service teams must...
Urgent: Critical Vulnerability Found in Jira Data Center, Jira Core Data Center, Jira Software Data Center, and Jira Service Management Data Center Products
On Wednesday July 21, 2021, Atlassian announced a critical severity security advisory affecting Jira Data Center,...
[Fireside Chat] Using JSM for ESM Transcript
Today’s enterprise service teams face a growing demand to enable better service delivery for...
The Top 7 Features to Look For in an ITSM Solution
If you’re reading this, we’re willing to bet you already know what IT Service...
6 Non-Technical Use Cases for Jira Service Management (JSM)
If you’re an Atlassian user, you’ve probably come to know and love the Jira...
[Fireside Chat] Using Jira Service Management for Enterprise Service Management (ESM)
Watch the replay and learn how leaders at Box and QAD are leveraging Jira...
Top 5 Reasons to Choose Jira Service Management for ITSM
Today’s consumer is more shrewd, self-educated, and independent than ever before. Therefore, it has...
FAQ: What are the differences between Jira Service Desk and Jira Service Management?
With all the changes and updates coming to the Atlassian product suite, it’s easy...
[EBOOK] The Future of ITSM is Agile
To keep up with the speed of business, IT teams are transforming the way...